208-947-4020 539 S. Fitness Plaza, Suite 100 | Eagle, ID 83616
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February
18th

When A Resident Says No

Click the "View PDF" to pull up information on When A Resident Says No. After you read through the PDF please scroll down the page to take the test that directly relates to the PDF. If you need to travel back to the employee portal you can click here.

Test - When A Resident Says No

    1. Insist that everyone showers in the morning
    2. Ask him about his normal bathing habits to try and accomadate him
    3. Ask another caregiver to help you get him into the shower
    4. Obey his wishes and forget his shower today
    1. Grief, sadness, uncertainy, and anger
    2. Feelings of helplessness and powerlessness
    3. A sense of independence and control
    4. A need for positive self-regard and respect
    1. It lets her make basic decisions about her treatment
    2. It enables her to get revenge by inconveniencing the staff
    3. It increases her dependence on others
    4. It provokes arguments
    1. Limiting the time in which a resident can ask me questions
    2. Using active listening skills to educate the resident and assess his or her needs
    3. Deciding on your own what residents need and prescribing courses of treatment for their own good
    4. Forming a relationship with the resident's physician
    1. Stop arguing with Mr. Moss and examine the reasons for her behavior
    2. Ignore Mr. Moss and move on to the remainder of her workload
    3. Insist on staying in control and enforcing the rules
    4. Convince Mr. Moss's physician to prescribe psychotropic medications
  1. True
    False
  2. True
    False
  3. True
    False
  4. True
    False
    1. Listening actively
    2. Conveying respect
    3. Expressing empathy
    4. All of the above
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208 Home Care | 208-947-4020 |
539 S. Fitness Plaza, Suite 100, Eagle, ID 83616